Frequently Asked Questions

Whether you're ordering for a classroom, a school library, or an entire district, we're here to make bulk book purchasing straightforward. Find answers to our most common questions below.


Bulk & Classroom Orders

How does bulk ordering work?

Our Bulk Orders collection is designed specifically for schools, libraries, educators, and institutions. Simply browse the collection, add your titles and quantities to the cart, and proceed to checkout. For large institutional orders or custom quotes, please contact us directly.

Is there a discount for ordering multiple copies?

Yes. An automatic discount applies when you order 5 or more copies of the same title — no discount code required. The saving is calculated and displayed in your cart before checkout. For additional volume tiers and institutional pricing, get in touch with our team.

Can I order copies per student?

Absolutely. Many of our institutional customers place per-student orders for reading programs or assigned curricula. You can specify exact quantities in the cart. If you need to split delivery across multiple locations or require a formal purchase order, please contact us so we can accommodate your requirements.

Do you accept purchase orders (POs)?

Yes, we work with schools and libraries that operate on purchase order cycles. Please reach out to us with your PO and institution details and we will confirm availability and fulfillment timelines.


Shipping & Delivery

How long does shipping take?

Standard orders are typically processed within 1–2 business days and delivered within 5–7 business days, depending on your location. Expedited options may be available at checkout. For full details on carriers, cut-off times, and delivery regions, please review our Shipping Policy.

Do you ship bulk orders differently?

Large bulk orders may be consolidated and dispatched in multiple shipments to ensure safe delivery. You will receive tracking information for each shipment. If you have specific delivery requirements — such as a receiving dock or scheduled delivery window — please note these when you contact us prior to placing your order.


Returns & Exchanges

Can I return or exchange textbooks?

Yes, we accept returns and exchanges on eligible items within the timeframe outlined in our Return & Refund Policy. Books must be in their original, unused condition. Heavily annotated, damaged, or otherwise used textbooks may not qualify for a full refund.

What is the return process for a bulk order?

For returns on institutional or bulk orders, please contact our team before sending any items back. We will coordinate the return logistics, issue a Return Merchandise Authorization (RMA) where required, and confirm the applicable refund or credit terms. Full details are available in our Return & Refund Policy.


Still Have Questions?

We're happy to help. Contact our team and we'll respond within one business day.